VMN Number Solutions

Features of a Virtual Phone Number

A virtual phone number has no physical phone line associated with it. Calls routed through virtual numbers can be tracked and monitored for performance. Usually, businesses use virtual numbers to route incoming customer calls to the right agents based on an IVR input.

  • Call recording

    Allows you to record calls, monitor them and make better business decisions

  • Smart call routing

    Our automated call distribution feature automatically redirect customers calls to the right agents based on their requirements

  • Call queuing

    Enable call queuing to put customers in a virtual queue in case all agents are busy. Till the customer is connected, you can play a tone or a recording.

  • IVR

    Give your customers a seamless experience every time they call you by using IVR

  • Call forwarding

    Allows you to forward calls to multiple numbers depending on your usage.

  • Call differentiation

    Division between professional and personal calls even on the same device

Questions?

We are happy to help with any partner questions if you are looking for more information about the partner program.