Revolutionise COD Verification With Virtual Numbers
Revolutionise COD Verification With Virtual Numbers
A virtual phone number, also known as a DID number has no physical line associated with it. It
is basically a phone number on the cloud. All the calls routed through virtual numbers can be tracked and
analysed. A popular way businesses use virtual phone numbers is to connect customer calls to the right agents
based on on the IVR response.
How virtual numbers can be used to verify COD orders
Cash on delivery orders are always a gamble. The customer may sometimes simply refuse to receive
the order at the time of delivery. This greatly increases the return to origin or RTO costs. A simple way to
solve this is by using virtual numbers.
Questions?
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program.