Advantages of Using a Virtual Phone Number

A virtual phone number is not linked to an actual phone line. Virtual number calls can be tracked and monitored for performance. Virtual numbers are typically used by organizations to route incoming client calls to the appropriate agents based on IVR input.

Call tracking

Allows you to record and monitor calls in order to make better business decisions.

Intelligent call routing

Our automated call distribution function automatically routes customer calls to the appropriate agents depending on their needs.

Call it queue.

Enable call queuing to place clients in a virtual queue if all agents are unavailable. You can play a tone or a recording till the customer is connected.

Intelligent call routing

Our automated call distribution function automatically routes customer calls to the appropriate agents depending on their needs.

IVR

Using IVR, you can provide your consumers with a consistent experience every time they call you.

Call rerouting

Allows you to redirect calls to different numbers based on your usage.

Call distinction 

Separation of business and personal calls, even on the same device